19 April 2024

Global Best Practices for Retirement Plans

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Workers in most developed economies are struggling to address the financial implications of increased longevity and a lack of guaranteed income in retirement. Businesses and governments have long known that financial pressures are seldom confined to a single economy in a globalized and digitally connected world. The retirement readiness crisis familiar in places like the U.S. and the United Kingdom is no exception, according to new research report from Ernst & Young. As a global challenge, the achievement of true retirement adequacy will likely require coordinated action across borders and economies to solve for the long term.

One upshot of the Ernst & Young report is that today’s most retirement-ready countries have done a better job of rebalancing workers’ expectations as financial realities and resources shift. This is especially important in places where the defined contribution (DC) retirement benefit arrangement takes hold, wherein workers adopt much or all of the longevity and investment risk that is held by employers under more traditional defined benefit (DB) approaches.  

Only with the realization that a long-term retirement income guarantee won’t be in place at the end of the road will workers get more engaged in their retirement planning responsibilities, Ernst & Young says. Retirement systems where this fact is acknowledged within relevant policy are therefore more successful at motivating people to prepare for their own retirement. Countries that have allowed or mandated automatic enrollment in private-sector DC plans, for example, are better positioned to fill the gap left by the widespread freezing and closure of DB plans.

The Ernst & Young report also cites the importance of retirement plan service provider engagement with local financial markets. When local financial markets are interested in and capable of responding to demand from DC plan participants, individuals tend to have more success planning for retirement, the research shows.

The Ernst & Young report further suggests retirement systems perform better when they show some level of acceptance for new regulation, supervision, governance and transparency. Participants benefit from an increased focus on operational excellence and efficiency—especially in the areas of investment fees and plan administration. Successful retirement systems are encouraging the use of technology to bring more simplicity and visualization to complex problems, according to the report. They are also sensitive, especially at the participant-facing level, of being more connected and customer-centric.

The Ernst & Young research contends these best practices are present in varying degrees in different countries. The U.S., for instance, has seen strong penetration of TDFs and other tailored investment products, and has also seen the increasing adoption of automatic enrollment. The nation still trails far behind a few other countries analyzed by the Ernst & Young report, however, due to lower average contribution rates and a reluctance to adopt more aggressive “auto-escalation” of annual participant salary deferrals.

The research goes on to argue that implementing best practices is important for both government and business interests. Governments will naturally benefit from greater levels of financial wellness, especially among their oldest citizens, while solving these challenges remains a significant business opportunity for retirement plan and investment service providers.

Interestingly, all of the 80-plus industry executives from across Europe, the Americas, and the Asia-Pacific region interviewed by Ernst & Young cited a need for immediate political reform to solve pressing challenges.

Ernst & Young suggests global progress requires equipping individuals to make informed saving and investing decisions based on their own unique circumstances. And because the challenge of long-term financial decision making transcends borders, maximizing things like predictability, service provider professionalism, public confidence and ease of investing will be critical for global retirement readiness.

Researchers use data from the Organization for Economic Cooperation and Development (OECD) to suggest that, among countries with well-developed democratic economies, Australia is perhaps the best prepared overall to provide for its citizens’ retirement income needs.

In a separate-but-related report, PIMCO argues that the Australian retirement system is set apart by its mandate that employers must contribute 9.25% of pay to employees’ tax-advantaged retirement accounts. This figure rises to 12% by 2020, according to PIMCO, and is most often directed towards a “superannuation” DC program that does a better job of managing longevity risk than withdrawal strategies offered in the U.S. system, where there is less consensus and support on key spending and decumulation questions.  

PIMCO says the U.K. has taken note of the success of Australia’s system. In fact, between 2012 and 2017, the U.K. is set to phase in a requirement for employers to auto-enroll participants at a rate that will increase to 8% of annual pay, with at least 3% contributed by the employer. The opting-out approach seems to function more effectively in the U.K. and Australia, PIMCO says, where many companies report that vast majorities of members defaulted into plans do not opt out.

In contrast to the U.S., once the money is in the Australian or U.K. systems, participants generally cannot withdraw funds until retirement age, even in the face of economic hardship. Clearly, DC account values will build far more swiftly in the Australian and U.K. systems, PIMCO says, given their higher contribution rates and their firmer control of leakage. American regulators are just beginning to study how to slow leakage from DC plans, PIMCO adds.

The Ernst & Young report, which provides extensive breakdowns of the retirement systems in a long list of developed nations and economies, is here. The PIMCO report, which focuses on asset-allocation practices across retirement systems, is here.

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