The Palmer House Hilton has been one of Chicago’s grandest
hotels for more than a century. Charles Dickens and Oscar Wilde were guests.
Frank Sinatra serenaded diners at its supper club. Over the past 15 years, the
owner spent $173 million to overhaul the hotel, modernizing most of the 1,641
rooms.
But today, the property faces a bank foreclosure and has
become one of the most potent symbols of the troubled hospitality industry
during Covid-19.
Wells Fargo Bank said in court papers last month that the
hotel’s owner, real-estate investor Thor Equities, was in default on its $333.2
million first mortgage, making the property one of the first major foreclosure
actions during the pandemic. The Palmer House was worth $305.5 million shortly
before Wells Fargo filed its action, appraisers said.
A Thor spokeswoman declined to comment.
Most property owners and lenders at first hoped that damage
from the pandemic would be limited to an interruption of a property’s cash
flow, without hurting long-term values. Creditors granted landlords forbearance
or restructured loans, hoping they would be able to stay alive until business
returned.
Now, some see the foreclosure action against Palmer House as
a sign that lenders might be getting tougher, more willing to start the process
of seizing control of hotels after defaults.
Creditors believe a growing number of properties are caught
in a downward spiral from which they won’t recover, market participants say. More
owners, meanwhile, “are willing to throw in the towel,” said Manus Clancy,
senior managing director of Trepp LLC, which tracks the real-estate debt
market.
Investors hold some $87 billion of debt backed by hotels
that has been converted into commercial-mortgage-backed securities, according
to Trepp. Nearly a quarter of all lodging loans that had been converted into
securities were in default this month, compared with only 2% in February.
The Palmer House, which has been closed since March, also
shows how rapidly hotel values have deteriorated during Covid-19. Appraisers said
the property was valued at $560 million as recently as 2018, plummeting 45%
since then.
Hotels have been one of the hardest-hit businesses since the
pandemic disrupted most business travel and many vacation plans, but the Palmer
House stands out even in this beleaguered industry.
It is in the middle of a large city at a time when tourists
have found little reason to visit while restaurants, museums and other public
attractions are closed or limited. Smaller hotels in more remote areas have had
better success as most travelers are trying to avoid dense crowds during the
pandemic.
Chicago, which experienced an eruption of looting in August
along its upscale Magnificent Mile avenue, has fared worse than peers. The
city’s hotel-occupancy rate was 35% for the week ended Sept. 12, according to
data firm STR. That compares with the national average of 48.5% and the large
metro market average of 43.2%, STR said.
Even before the pandemic, Chicago hotels were under pressure
from a glut of new supply. More than 8,000 rooms were added in Chicago between
2016 and 2019, STR said.
“We’re looking at a property that had problems prior to the
pandemic,” Russel D’souza, a senior analyst with DBRS Morningstar, said of
Palmer House.
The Chicago hotel has also relied heavily on conference
business, which analysts say could stay frozen for many more months because it
depends on large indoor gatherings.
“To schedule a conference, you have to know it’s OK to sit
shoulder-to-shoulder next to someone in a ballroom,” said Joseph Baksic,
associate managing director at Moody’s Investors Service, which downgraded the
debt backing Palmer House following the foreclosure action.
Palmer House also got into trouble because Thor loaded it up
with debt in recent years in an effort to bring the venerable property into the
21st century.
The hotel has a long and rich history. Built in 1871 by
Chicago mogul Potter Palmer, it burned down in the Great Chicago Fire only 13
days after opening. The hotel for many years attracted the wealthy, powerful
and famous. Liberace and Louis Armstrong played at its Empire Room nightclub,
while U.S. presidents from Grover Cleveland to Bill Clinton stayed there.
Conrad Hilton purchased the hotel in 1945 and made it a flagship of his empire.
Thor paid $230 million in 2005 to acquire Palmer House,
which also included office and retail space. “We said, ‘Holy cow! This is
gold,’ ” the firm’s chairman and founder, Joseph Sitt, told The Wall Street
Journal in 2007.
He renovated the facade and restored the lobby’s ornate
ceiling adorned by 21 paintings from Greek mythology. Soon after, Thor tried to
sell the hotel but couldn’t get its price, say people familiar with the matter.
Instead, Thor refinanced it for $420 million including the
$333.2 million first mortgage from JPMorgan Chase & Co., which was
converted into bond securities and about $94.3 million in mezzanine debt. Wells
Fargo filed the foreclosure action as the trustee representing bondholders.
Thor has failed to make monthly debt-service payments since
April, according to a Wells Fargo motion in the foreclosure action. The
borrower also has failed to fund “critical” operating expenses, including
utilities and real-estate taxes, the motion states.
In August, before the action was filed, Thor’s spokeswoman
said that “the entire hospitality industry has been devastated by the
pandemic.” She also called on the government to provide financial relief to
lodgings like Palmer House.
Write to Peter Grant at peter.grant@wsj.com.
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